FAQ

What is your returned policy?

We are a small business and are unable to accept returns. If you’re not 100% satisfied with our products, we’ll work with you to create a solution. Please get in touch with us if you have any problems with your order.

Does Natural Sloth use preservatives or artificial fragrances?

We do not use any artificial preservatives, fillers, synthetic fragrances, phthalates, or parabens. 

 

 

Shipping

With the order confirmation, orders usually ship within two business days. Upon shipping, you will receive a confirmation email with the tracking number. Shipping is done through the USPS unless otherwise noted.

 

 

Why do we use wooden wicks?

Wooden Wick burns wider and slower than a standard wick. They are eco-friendly, and the wood is sourced from Forest Stewardship Council certified mills and manufactured in the USA. They flicker and crackle while they burn, so wooden wicks help create a feeling of a mini campfire right in your home. The wick will give off a scent of its own. It’s a light, wood-burning scent. We also love the shape of this flame compared to the standard wick, and for every $100 spent, our supplier plant a tree with Trees for the Future, an organization working to end hunger and poverty. 

Essential Oils

We use only pure essential oils to make our products because they are natural and highly concentrated, steam-distilled, or cold-pressed extracts of almost any part of a plant, such as seeds, flowers, fruit, leaves, stems, and roots. Our essential oils are a mix of organic, wildcrafted, and food-grade essential oils. They do not contain any fillers or artificial ingredients, and they have an aromatic scent that eases stress and boosts mood without any chemicals.

Why Beeswax?

 

Beeswax candles are some of the oldest candles in history. Our candles are made with pure yellow beeswax from a small family bee farm. We support a small beekeeper, and it makes us feel good knowing exactly where the beeswax comes from. Beeswax is 100% bee-made, therefore 100% natural. The only candle that emits negative ions to purify, cleanse, and improve air quality. Environmentally friendly, safe, and non-toxic. Have a high melting point that is the highest among all known waxes, resulting in significantly longer burn time. They are excellent for people with environmental allergies, sensitivities, and asthma. 

Thank you!

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